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Frequently Asked Questions

Where is the Salt River Department of Corrections (SRDOC) located?
The SRDOC is located at 3213 N. Longmore Road, Scottsdale, AZ 85256

How large is the facility?
78,000 sq. feet

How many detainees can DOC hold?
Approximately 186

Do detainees have medical services?
Yes, detainee medical concerns are handled 24 hours a day.

When is SRDOC open for business?
SRDOC is a 24 hour/7 days a week operation, however, SRDOC is open to the public during normal business hours Monday through Friday 8:00 A.M. to 5:00 P.M. for regular business. Finger printing is available on Wednesday from 9:00 A.M. to 11:00 A.M.

What do I need to know about Visitation?
Hours:
Saturday 9:00 A.M. to 12:00 P.M. and 5:00 P.M. to 8:00 P.M.
Sundays 9:00 A.M. to 12:00 P.M., and 5:00 P.M. to 8:00 P.M.
Wednesday 12:00 P.M. to 3:00 P.M.

Contact visits:
Held 3rd weekend of the month, Saturday and Sunday, for one hour. Adults are at 2:30 p.m. and juveniles are at 12:30 p.m.
All visitors under the age of 18 must be accompanied by an adult.

Visitors dressed inappropriately will not be allowed access. (Inappropriate: short skirts and shorts, transparent materials, low cut tops, sleeveless tops, gang colors, tops promoting alcohol, drugs, sex or music bands etc) the appropriateness of clothing will be determined by the Visitation Officer.

May children visit?
Yes, anyone under the age of 18 years old is considered a child and will need to be accompanied by an adult. No more than two children will be allowed to visit at any given time.

Can I call someone in jail?
No, detainees are not able to receive any phone calls while in the facility. They can make collect phone calls or use a phone card at specific times during the day.

How much do detainee phone cards cost?
Each phone card costs $10.00 and they must be purchased by money order or cashier's check made out to "SRDOC". Multiple cards may be purchased with one money order.

How does a detainee purchase a phone card?
Detainees are not able to purchase phone cards. Phone cards must be purchased during visitation hours by the visitor.

How many minutes do the phone cards have?
Each phone card allows the detainee to talk for approximately 20 minutes.

When is there court?
SRDOC does not set court appearances. Contact Court Administration at (480) 362-6315.

How can detainees receive commissary?
Commissary is available for purchase during visitation by visitors for five dollars. Only one commissary bag can be purchased per week, per detainee. Purchases must be made by money order or cashier's check made out to "SRDOC".

Can I tour the facility?
No, SRDOC does not offer facility tours to the general public.

Who do I call for information about detainees or general information?
Call our lobby at (480) 362-7299, the lobby officer will direct you to the appropriate individual to answer your question.

Can I file a citizen complaint at SRDOC?
Yes, you may obtain a citizen complaint form located in the SRDOC lobby.

Who do I speak to when making a complaint about SRDOC?
It is recommended that you request to speak to the on-duty supervisor in person or via telephone. In the event the on-duty supervisor is unable to resolve your complaint, please obtain the officer's/supervisor's rank and last name prior to contacting the command staff for resolution.

What types of programs are offered to the detainees?
The programs offered to the detainees are designed to reduce recidivism and assist re-entry into the community. We currently offer life skills training, GED (juvenile detainees attend school inside the SRDOC), CPR/First Aid, Fathers Group, and Religious Services.

What can I bring to visitation?
Although SRDOC provides lockers for personal items to be stored, it is strongly suggested you bring as little as possible or leave belongings in your vehicle. Cell phones, electronic devices, firearms/weapons, tobacco, alcohol, food, and beverages are strictly prohibited. All persons are subject to search before entering visitation rooms.